Monthly Archive for August, 2006

I know why I quit buying your products years ago – because they’re crap. When I bought my PowerBook, I wasn’t aware that Apple uses your batteries. I found out now – and I think it’s awesome! Why? See, I recently had my two-year-anniversary with my 12″ PowerBook. While this surpasses any real life-relationship I’ve ever had, it also marks the longest time I’ve ever kept a computer at home. Even though we’ve had our ups and downs, I still love this little computer to bits, and only recently started noticing a lack in, uhhh, stamina.

While the battery initially lasted a very satisfying 3.5 hours, it now only manages about 2.5 – the last thirty minutes of which run out faster than the counter would indicate, and a couple of times I was surprised by a sudden blackout even when the status bar told me there were several minutes remaining. Let’s just say the battery doesn’t quite cut it anymore, folks.

So why am I happy about this? Well, because it turns out that these batteries you made might pose a safety risk. Not only did Dell, who also use your batteries, have to call back a significant number of batteries. Now Apple (whose more passionate users like to see Dell as their arch-nemesis) have to do the same thing. 1.8 million batteries worldwide – only because you couldn’t be bothered to conduct some proper quality control. Wow! I could rant about this, because it’s just poor. Needless to say, my trust in your products has been shattered even more. But at the same time, I’d like to say a big “Thanks!” for getting me a new battery, free of charge. Just when I needed it!

To see if you’re also eligible for a new battery, check here: Battery Exchange Program